Canon to open tech support center in Albuquerque

Posted at: 10/07/2013 5:43 PM
By: Stuart Dyson, KOB Eyewitness News 4

New jobs are on the way for Albuquerque, thanks to a Fortune 500 company that will set up shop here.

Okay. It’s a customer service tech support center. You were hoping for something better, but hang on a second. This is Canon, the international giant of cameras and electronics, and these are 150 new jobs during a recession recovery that’s been pretty slow in Albuquerque.

Canon makes cameras mainly, but also scanners and printers and cinema technology – all kinds of electronic stuff. The company employs about 118,000 people and its products are sold all over the world. Right now their main tech support center is in Virginia and it will remain there, but the Albuquerque center will serve the Western states.

State and local government leaders joined Canon executives for the announcement Monday morning.

“Since we’ve been at one location for 18 years, we had to get it right if we were going to open this Western site,” said Doris Higginbotham of Canon Information Technology. “I must tell you that Albuquerque certainly got a check in all the boxes that we had.”

City leaders, including Mayor Richard Berry, met with top level Canon people in New York to seal the deal.

“Those relationships are extremely important, for us to actually meet the folks,” said Gov. Susana Martinez. “We want to impress them with how Albuquerque is a great place, and that all of New Mexico is a great place for them to bring their businesses.”

The tech support center will move into a building in the Jefferson commercial corridor. Hiring is expected to start spring. Company officials declined to discuss pay levels. The state, the city, and Bernalillo County chipped in $200,000 dollars apiece in economic development incentive funds, to help renovate the building.

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