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Christmas presents delayed for some due to delivery problems

Created: 12/26/2013 5:43 PM
By: Nikki Ibarra, KOB Eyewitness News 4

Shopping was definitely the thing to do Thursday. ABQ Uptown was filled with crowds who took advantage of all the deals. But some shoppers were doing some Christmas shopping because the gifts they ordered online for their family and friends weren’t delivered in time for the holiday.

“I ordered a necklace and leggings on a boutique store and I never got the package,” said Shelby Vering.

That gift was ordered two weeks ago. “It is stressful to try and wait for a package,” added Vering. She’s one of thousands of UPS or Fed Ex customers nationwide that didn’t get their online orders in time for the holiday.

“What they did was just write a little note and put it in a package and they opened that and said it’ll be here soon,” said Ann Brunson.

UPS and Fed Ex have issued apologies and said weather and the high volume of online orders are to blame. “Hopefully it’ll come soon. Sometimes it’s not always their fault,” said Vering.

Now those holiday gifts may have missed the Christmas deadline but some shoppers hope this will maybe remind people about the true meaning of the holiday. “The real focus on the holidays is with family and friends and all of that,” said Erna Foss.


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