Scammers target Xcel Energy customers | KOB 4
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Scammers target Xcel Energy customers

Xcel warns customers of phone scammers targeting customers in Hobbs. Xcel warns customers of phone scammers targeting customers in Hobbs. | 

Marian Camacho
January 10, 2018 11:16 AM

HOBBS, N.M. – Scammers are targeting people in the Hobbs area and in parts of Texas.  Over the weekend, Xcel Energy officials say they’ve received reports of attempted phone scams.

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Officials say the person on the line is claiming to be an Xcel Energy customer agent and demands payment for a past-due bill, threatening to stop service if that payment isn’t made over the phone.

According to Xcel, the scammers demand that customers use pre-paid debit cards to make the payment.

Xcel officials want to remind customers that a printed disconnect notice is always sent in the mail prior to any effort to communicate further about delinquent accounts.

Customers who receive a suspicious call should report it to Xcel Energy by calling 1-800-895-4999.

Credits

Marian Camacho

Copyright 2018 KOB-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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