93-year-old woman gets $5k water bill, discovers leak | KOB 4

93-year-old woman gets $5k water bill, discovers leak

Kai Porter
June 14, 2018 06:17 PM

ALBUQUERQUE, N.M. - A 93-year-old Albuquerque woman, who normally pays only about $40 a month for her water bill, received a $5,000 bill.


"I said, 'Oh my God! How am I ever going to pay this bill,'" said Molly Kelley.

Kelley couldn't believe her eyes when she opened her June water bill. It said she used 679,184 gallons of water in just a month.

"How could I afford a $5,000 bill," she said.

It turns out the massive bill was due to a large water leak in her front yard.

Kelley is hearing impaired, so she didn’t hear the water running.

Luckily, the Albuquerque Bernalillo County Water Utility Authority decided to waive the $5,000 bill since Kelley didn't actually use all that water. But now she's left with a new problem.

"Cracks all over, in the bathroom, in the kitchen, on the back, because it got flooded. The house got flooded," said Kelley.

Kelley's house could now have structural damage because it sunk into the wet ground, causing those cracks.

Right now she has no running water until she can get the water line in her front yard fixed.

"One plumber that came said that it was about $3,000,” said Kelley. “Where is a poor lady going to get $3,000 dollars to pay a plumber just to bring a line?"

The water utility is in the process of installing smart meters for all customers to be able to identify water leaks in real time before customers get the bill.

If you’d like to help Kelley, click here.

For tips on finding and fixing water leaks, click here.


Kai Porter

Copyright 2018 KOB-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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