Build-A-Bear line snakes through Cottonwood Mall | KOB 4
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Build-A-Bear line snakes through Cottonwood Mall

Joshua Panas
July 12, 2018 05:22 PM

NEW YORK (AP) - Build-A-Bear Workshop's "Pay Your Age" promotion proved too popular. The line wrapped through Cottonwood Mall Thursday.

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The chain, known for its customizable teddy bears and other stuffed toys, couldn't handle the crowds and had to turn shoppers away. It wrote in a Facebook post it closed lines at its stores in the U.S. and Canada due to overwhelming crowds and safety concerns.

The offer let customers buy a bear and pay their current age, with a cap at $29.

Customers took to social media to complain afterward. The company said it knew people were disappointed and it would reach out soon. 

Credits

Joshua Panas

Copyright 2018 The Associated Press. All rights reserved.

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