Mobile crisis team takes pressure off AFR | KOB 4

Mobile crisis team takes pressure off AFR

Kassi Nelson
February 11, 2019 06:28 PM

ALBUQUERQUE, N.M.- A mobile crisis team is helping free up resources in Albuquerque.


“We’re able to reach people in situations that normally we wouldn’t,” said Mailin Miranda, a behavioral health clinician. 

Miranda and three others with HopeWorks partner with an APD or BCSO officer to help people who are suicidal, homicidal or experiencing a mental episode.

In the past, that assistance would come from Albuquerque Fire Rescue.

According to Deputy Chief Emily Jaramillo, the department responded to 6,700 mental health calls in 2017 and 5,700 in 2018.

The mental crisis teams began responding to cases in February 2018 and Miranda said they’ve logged about 1,500 calls. They connect patients with resources or figure out how to get them help on the spot.

“There are certain situations where the police or the paramedics and fire you know their reach only extends so far,” Miranda said.

Jaramillo said as long as there wasn’t anything medically wrong with someone, AFR did not have to respond to the call. 

“We can stabilize medical emergencies but we really can’t help that person,” Jaramillo said.

There are four mobile crisis teams. Soon there will be six. The teams are part of a bigger effort of behavioral health initiatives by the city and county.


Kassi Nelson

Copyright 2019 KOB-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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