New Mexico's 'warm line' launches texting option | KOB 4
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New Mexico's 'warm line' launches texting option

New Mexico's 'warm line' launches texting option

The Associated Press
April 22, 2018 11:53 AM

ALBUQUERQUE, N.M. (AP) - New Mexico's "warm line," a peer-to-peer call line that helps residents struggling with substance abuse, grief and suicidal thoughts, has introduced a texting option.

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KUNM-FM in Albuquerque reports the state's Peer-to-Peer Warmline launched its texting feature two years after the New Mexico Crisis Access Line started the warm line.

The warm line is staffed specialists who are specially trained to use their own experiences to offer support to those dealing with addiction or mental health issues.

New Mexico Crisis Access Line Program Manager Wendy Linebrink-Allison says texting gives people a better sense of control over the conversation.

She says texting could make the line more appealing to people who have anxiety or a busy day.

(Copyright 2018 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)
 

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The Associated Press

Copyright 2018 The Associated Press. All rights reserved.

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