Union claims Rio Rancho post office is overwhelmed | KOB 4
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Union claims Rio Rancho post office is overwhelmed

KOB Web Staff
December 21, 2018 05:27 PM

RIO RANCHO, N.M.- Workers at the one and only Rio Rancho post office feel overwhelmed with the holiday rush.

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“It is a busy time of year, and that complicates things for the residents of Rio Rancho,” said Daniel Huerta of the American Postal Workers Union. “Santa Fe has approximately 70,000 residents and they have five postal facilities, whereas Rio Rancho only has one.”

Huerta claims customers are now experiencing hour-long delays for delivery an long wait times at the post office.

“The post office has just not kept up with that growth and supplied the residents with the service they deserve,” Huerta said.

The union believes the city needs another post office and more carriers.

Union officials said they've reached out to New Mexico's congressional representatives, but they said they can’t make it happen alone.

“I think the residents of Rio Rancho need to voice their concerns, once again, and voice them loudly,” Huerta said.

An official with the United States Postal Service said, "These are our busiest few days during the busiest week of the busiest month of the busiest year ever for the postal service."

The official added that there are five retail units that serve the Rio Rancho area and they have expanded delivery to 7-days a week during the holiday season, and plan to continue hiring efforts.

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KOB Web Staff

Copyright 2018 KOB-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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