New app connects caregivers with families of Alzheimer's patients | KOB 4

New app connects caregivers with families of Alzheimer's patients

Morgan Aguilar
April 03, 2018 06:14 AM

ALBUQUERQUE, N.M. - As Alzheimer’s rates continue to jump up across the nation, caregivers are constantly trying to find new and improved ways to support clients and their families.


In January, a Rio Rancho facility became one of the first in the country to partner with a California tech start-up called “Honor.” They have created an app that increases communication between at-home caregivers and the client’s family members. Family can post daily instructions or notes, and caregivers post updates when they have arrived, and notes about how the interaction with the client goes.

“I have to tell you, I loved it,” said Dr. Lena Ernst, Owner of Retreat Healthcare. Dr. Ernst used the technology when her own father was living at her facility.

"I was down the hall and still would get a ding on my smartphone to say my caregiver has arrived,” said Dr. Ernst. “The peace of mind that comes with that is amazing."

For nearly 40 years, Barbara Adcox has been caring for people living with dementia and Alzheimer’s. She says family members and clients are both often stressed and agitated, so every little bit of support and information can help. She says as a caregiver, she feels better prepared walking into a family’s home having read what is in the app first.

“This way you know their daily routine, and the day before what they went through,” said Adcox.”It's great. You're not going in there not knowing what they want.”

Ernst says since there is not a cure for dementia or Alzheimer’s, they continue researching all the best care and support services out there. They are the only Honor partner in New Mexico. Honor is only operating in two other states—California and Texas. Dr. Ernst says they are able to tell the app creators what is and is not working, and they have already made some adjustments to make the app work best for both businesses.

“Now we have their technology and support to make a very difficult job a little easier,” said Dr. Ernst.


Morgan Aguilar

Copyright 2019 KOB-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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