Roswell residents see increase in water bills
April 10, 2018 01:25 PM
ROSWELL, N.M. - A spike in water bills for the past few months have sent residents to the Roswell Water Department asking for an explanation.
Residents wanted to know what caused the increase. Some who received overpriced bills said they've also had to pay twice in one month.
"Well, they’re overcharging me," said one resident, Manuel Silva. "Last month in March, I paid twice and now, I received another bill that’s twice as much of $109,” said Manuel Silva.
Silva said he was told the increase could be due to the newly installed water meters that according to a news release from March, would improve the water system for residents.
The news release from the City of Roswell reads in part, "The delays and calculation confusion resulted from various factors, including scheduling conflicts between reading of meters and installation of new meters."
Silva said he did not receive a notice of the new installations. Another resident who spoke on condition of anonymity said she wasn’t aware of the changes either and just saw workers for the City of Roswell installing the new water meters.
The issue is expected to be resolved by mid-April, according to the city.
Created: April 10, 2018 01:25 PM
Copyright 2018 KOB-TV LLC, a Hubbard Broadcasting Company. All rights reserved